Frequently Asked Questions
We will always try to answer all your repair and device-related questions, if you can’t find an answer here, feel free to give us a call.
We do specialize in the repair of all the major brands in the market. We repair Samsung, iPhone, Sony Xperia, HTC, LG, Tecno, Infinix, Wiko and any other brand sold in the market. Contact us and let us know what device you have.
We repair devices country-wide. You can simply send us your phone or tablet using Aramex, Well-Fargo or any other courier. Once we receive it, we shall repair and send it back to you. This typically takes 3 days and the customer pays for the cost of delivery.
Yes, we do pick up and deliver phones within Nairobi. It is free in certain areas such as Upper-hill and Hurlingham. Simply call and provide your location, we shall send our riders to you.
If your phone is beyond repair and we had received a deposit from you, we shall refund you the full amount.
Yes, we do give warranty for up to 30 days on repairs. If your device develops a similar problem within 30 days of repair, kindly get in touch and we shall fix it for free.